Noonable Help Center

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Getting started in your workspace Your first login What you see the first time you sign in, and the four setup steps to work through first. Getting started in your workspace Finding your way around The navigation groups, what lives inside each one, and the tools in the top bar. Getting started in your workspace The dashboard explained Every part of your workspace home: the greeting, the four KPI cards, activity and quick actions. Getting started in your workspace Quick search and shortcuts Use the command palette to jump anywhere or find any record, and manage the notifications bell. Getting started in your workspace Launch checklist A practical order of work from empty workspace to first sale, with the exact pages for each step. Workspace settings Your account settings Profile, avatar, time zone, password, active sessions and which activity emails you receive. Workspace settings Connecting your domain Add your own web address, add the DNS record, verify it, and fix the things that usually go wrong. Workspace settings Email sending settings Set your sender name and address, authenticate your sending domain, and turn on double opt-in. Workspace settings API keys and integrations Create and revoke API keys, add signed webhook endpoints, and manage connected apps. Workspace settings Your plan and usage Read your current plan, watch your usage meters, change plans, and see your payment history. Products and courses Creating your first product The eight product types available, how the two-step create wizard works, and what happens next. Products and courses Building a course Modules, lessons, content blocks, drip scheduling, and how draft and published work at three levels. Products and courses Product pricing Set a price, choose one-time or subscription, pick a currency, and get your checkout link. Products and courses Selling ebooks and downloads How the Ebook, Download and Lead Magnet types hold files and how buyers receive them. Products and courses Completion certificates Enable certificates on a course, choose one of five designs, and see exactly what triggers issuing. Products and courses Giving and revoking access Manual grants, what happens when someone buys, and how to take access away again. Members and communities The member area What your customers see when they log in, how to brand it, and how progress is shown. Members and communities Membership levels and page access tiers Create tiers, assign them to members, and understand exactly what they do and do not gate. Members and communities Gating pages to members Restrict a page to members or to a specific tier, and see what a locked-out visitor gets. Members and communities Community spaces Create a community, place content in it, run channels and events, and moderate the feed. Members and communities Member accounts and logins Signup, email verification, invites, password resets, and letting members cancel by themselves. Website and pages Creating a page Pick the right page type, start from a template or a blank canvas, then work in draft until you are ready. Website and pages Page editor basics The builder layout: the elements panel, the canvas, the settings panel, device preview and undo. Website and pages The widget library All 39 builder widgets, what each is for, and which group to find it in. Website and pages Headers and footers Build reusable header and footer sets, pick a default, and override or remove them per page. Website and pages Publishing and domains Connect a domain, publish a page to it, and understand what a visitor actually gets. Website and pages Running an A/B test Split traffic 50/50 across two versions of a published page and publish the version that wins. Website and pages Writing blog posts The two ways to publish articles, the post editor fields, and where the blog shows up on your site. Media library Uploading and organising media Upload images, video, audio and PDFs, then find them again with tabs, filters, tags and lists. Media library Using media across the workspace The Choose media picker appears wherever a file is needed, and every upload lands back in your library. Media library Storage and deleting files How the storage meter works, what blocks an upload, and exactly what happens when you delete a file in use. Platform setup What Noonable is and how the pieces fit The three layers of your platform: you, your clients, and their customers. Sales and payments Connecting a payment provider Connect your own Stripe or PayPal account so buyers pay you directly, and learn what each status means. Platform setup Your first week as a platform owner A practical order of operations from empty platform to first client. Sales and payments Setting up your checkout page Build reusable checkout designs, choose which fields buyers fill in, and pin a design to a product. Platform setup Connect your domain Point your own domain at the platform so everything runs under your name. Sales and payments Managing orders Read the Orders screen: statuses, filters, revenue totals, and what the order details panel shows you. Platform setup Branding your platform Logo, colours, fonts, favicon and the four navigation styles. Sales and payments Coupons and discounts Create percentage or fixed-amount discount codes, set limits and expiry, and see how buyers apply them. Platform setup Wording and languages Rename anything your clients see, and run the client area in nine languages. Sales and payments Subscriptions and renewals Set up recurring products, read the Subscribers screen, and handle failed payments and cancellations. Your clients Inviting clients to your platform Signup links, client statuses and what a new client sees first. Sales and payments Invoices and tax Turn on invoicing, set your numbering and company details, configure tax rates, and see where buyers get their PDF. Your clients Client plans, trials and limits Build the pricing your clients subscribe to: trials, free tiers, limits and feature toggles. Analytics and reports Reading your dashboard numbers What the Analytics Overview tiles count, and how the 7, 30, 90 and Custom date range control works. Your clients Getting paid by your clients Connect Stripe, understand the money flow, and what happens when a payment fails. Analytics and reports Site analytics Views, visitors, sources and top pages, plus how the privacy-light first-party tracking actually works. Your clients Your revenue dashboard MRR, collected revenue, per-client breakdowns and payment history. Analytics and reports Sales analytics Revenue over time, orders, average order value, conversion and product performance, with each metric defined. Your clients Helping a client hands-on See what they see and fix things for them, remotely. Analytics and reports The report catalogue The 23 ready-made reports across six categories, how to set a date range, and what the CSV export contains. Products and courses Courses and products Course outlines, lessons, pricing, and the other product types. Analytics and reports Heatmaps See where visitors click on a published page and how far down they scroll, overlaid on the page itself. Website and pages Website and pages The drag and drop editor, templates, headers and footers, blogs and publishing. Contacts and CRM Finding your way around the Contacts list Tabs, search, sorting, columns and bulk actions on the main Contacts screen. Sales and payments Sales and checkout Payments, orders, coupons, subscriptions and invoices for your clients. Contacts and CRM Reading a contact profile Details, notes, the activity timeline, orders and lifetime value, tags, lists and membership. Email marketing Email marketing Broadcasts, the email builder, automations, sequences and deliverability basics. Contacts and CRM Tags and lists, and when to use each Two reusable labels for grouping contacts, how to create them and where they show up. Contacts and CRM Contacts and CRM Where every lead and customer lives: profiles, tags, lists, segments and imports. Contacts and CRM Segments, saved audiences that update themselves Build a rule once and the matching contacts stay current on their own. Members and communities Memberships and communities Member areas, access levels, gated pages and community spaces. Contacts and CRM Importing contacts from a CSV Prepare the file, map the columns, tag on import, and understand how duplicates are handled. Products and courses Coaching products Sell and deliver 1:1 or group coaching with sessions and scheduling. Contacts and CRM How forms on your pages capture leads Form fields map to contact fields, submissions land in Contacts, and double opt-in is one switch. Analytics and reports Analytics and reports Dashboards for site, sales, leads and community, plus the report catalogue. Email marketing Sending your first campaign Create a broadcast, choose who receives it, and decide between sending now and scheduling. Media library The media library One place for every file: uploads, organisation and where files can be used. Email marketing Using the email builder Blocks, design settings, personalisation, saved sections and the simple text mode. Billing with Noonable Your Noonable subscription Managing what you pay us: plan, payment method and invoices. Email marketing Automations and sequences A sequence is a timed series of emails, an automation is the trigger that enrols people into it. Billing with Noonable Processing fees explained The small fee on payments your clients collect from their customers. Email marketing Email templates and saved sections Start from a ready-made layout, or turn your own work into reusable templates and blocks. Integrations The API, webhooks and Zapier API keys, outgoing webhooks and connecting thousands of apps. Email marketing Keeping your emails out of the spam folder Sender identity, domain authentication, suppression and the list habits that protect delivery. Integrations Connecting Claude to a workspace Let Claude read and act in a client workspace through the MCP connector. Integrations Email sending and deliverability Sending identities, domain authentication and habits that keep mail in inboxes. Troubleshooting A domain will not verify The usual causes when DNS verification stalls, and how to check them. Troubleshooting Logins and password resets Who signs in where, and how each kind of user recovers access. Troubleshooting Contacting support The fastest ways to reach us, and what to include so we can fix it in one round.