Your plan and usage
Billing appears in your navigation only if your workspace runs plans. If you do not see it, your workspace does not charge for seats and there is nothing to manage.
The top card is your current plan. It shows the plan name, the price and whether it is monthly or yearly, and either the date your trial ends or the date it renews. Beside it is a status pill:
- Active, or Trial while you are in a trial period.
- Payment issue, when a payment has failed.
- Read-only, when the subscription has ended.
Manage billing opens the secure billing portal, where you update your card, download invoices and cancel. When a payment has failed the same button reads Fix payment instead. Cancelling is done in that portal, not on this page.
Usage meters sit below. Four bars track Contacts, Emails per month, Custom domains and Storage in megabytes, each showing what you have used against your limit. Bars heat up as you approach the limit, and you get a warning when you cross 90 percent, so a cap never arrives as a surprise. Hitting a limit blocks the action that would exceed it, it does not delete anything.
The plan picker lists every public plan. Your current plan is labelled. Free plans have a Use this plan button and apply instantly with no card. Paid plans offer Subscribe monthly, and Pay yearly where a yearly price exists. Plans with a trial show how many days are free, and say when no card is needed.
Switching plans is prorated. If you already have a paid subscription, the button reads Switch to this plan and the change is applied in place, with the difference settled on your next invoice.
Moving from paid to free needs one extra step. Cancel the paid subscription first through Manage billing, then pick the free plan. Picking free directly is blocked, because otherwise your provider would keep charging.
Payment history is at the bottom, a simple table of date and amount for your recent payments.
If a subscription ends, your data stays. The workspace becomes read-only. You can still open and read everything, but saving is blocked. A red banner appears on every page with a Reactivate link back to this page, and Billing and Log out stay reachable. Pick a plan and full access returns.
Different plans include different features. Features your plan does not cover are hidden from your navigation entirely, so see Finding your way around if something you expected is missing.
More in Workspace settings
Your account settings Connecting your domain Email sending settings API keys and integrations